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MCRI Customer Service

Emergency Phone Support -Call 24 hours a day, 7 days a week  – 877-ROBOTS2 (877-762-6872)

Customer Service Team

Customer Testimonials - Service

Healthcare Industry

Thank you MCRI for the outstanding customer service provided in resolving the issue with our robot. Your response on such short notice was remarkable. ~ Healthcare Industry Customer

Customer Service Information

Contact us:

Onsite Service or PMs

MCRI offers robot service and PM for any company with robots. We also have PM contracts to track PMs and save you money.
Learn More about PMs

Spare Parts or Repair

MCRI offers discounted pricing for spare parts and repair.
Lookup Spare Parts


MCRI offers various robot training courses.
See Available Trainings

Location & Downloads

Motion Controls Robotics - Customer Service

Motion Controls Robotics, Inc.
1500 Walter Ave.
Fremont, Ohio 43420

Google Maps

Business Hours

8am – 5pm (Monday – Friday)

Customer Downloads

Vendor Application


W-9 Form Download


Customer Application


Training Options Brochure

MCRI Robot Training
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