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MCRI Customer Service

Emergency Phone Support -Call 24 hours a day, 7 days a week  – 877-ROBOTS2 (877-762-6872)

Customer Service Team

Customer Service Team - Miranda

Customer Service Team - Julie

Customer Service Team - Gill

Customer Service Team - Jason

Customer Service Team - Blair

Customer Service Information

Contact us:

Onsite Service or PMs

MCRI offers robot service and PM for any company with robots. We also have PM contracts to track PMs and save you money.
Learn More about PMs

Spare Parts or Repair

MCRI offers discounted pricing for spare parts and repair.
Lookup Spare Parts


MCRI offers various robot training courses.
See Available Trainings

Training Options - PDF download

Motion Controls Robotics, Inc.
1500 Walter Ave.
Fremont, Ohio 43420

Google Maps

Business Hours

8am – 5pm (Monday – Friday)

Customer Downloads

Vendor Application

Customer Testimonials - Service

Healthcare Industry

Thank you MCRI for the outstanding customer service provided in resolving the issue with our robot. Your response on such short notice was remarkable.

~ Healthcare Industry Customer

The reason I prefer to work with MCRI is because of their technical knowledge and customer service. Their entire team takes pride in the work and is dedicated to providing a system or solution the customer wants. I believe part of the reason their systems run so well in our plant is because of the amount of time dedicated to design and development. I have also been impressed with the flexibility and support when timelines or scope-of-work change during projects. One of my favorite things about MCRI is that it feels like working with a friend instead of another vendor.

Electrical Engineer - Kitchen Consumer Products Company

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