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MCRI Customer Service

Emergency Phone Support -Call 24 hours a day, 7 days a week  – 877-ROBOTS2 (877-762-6872)

MCRI Service & Support Request Form

Customer Service Team

Customer Testimonials - Service

Plastics and Container Handling Company

MCRI performed our annual Robot Preventative Maintenance and servo replacement. The Service Technician was extremely knowledgeable, professional, and concise. The job was finished on time. I would highly recommend MCRI! Automated Systems Technician at Plastics and Container Company Read more about Plastic and Container Handling

Container Handling

Customer Service Information

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Onsite Service or PMs

MCRI offers robot service and PM for any company with robots. We also have PM contracts to track PMs and save you money.
Learn More about PMs

Spare Parts or Repair

MCRI offers discounted pricing for spare parts and repair.
Lookup Spare Parts


MCRI offers various robot training courses.
See Available Trainings

Location & Downloads

Motion Controls Robotics, Inc.
1500 Walter Ave.
Fremont, Ohio 43420

Google Maps

Business Hours

8am – 5pm (Monday – Friday)

Customer Downloads

Vendor Application


W-9 Form Download


Training Options Brochure

MCRI Robot Training
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