MCRI performed our annual Robot Preventative Maintenance and servo replacement. The Service Technician was extremely knowledgeable, professional, and concise. The job was finished on time. I would highly recommend MCRI!
Automated Systems Technician at Plastics and Container Company
Thank you MCRI for the outstanding customer service provided in resolving the issue with our robot. Your response on such short notice was remarkable.
The reason I prefer to work with MCRI is because of their technical knowledge and customer service. Their entire team takes pride in the work and is dedicated to providing a system or solution the customer wants. I believe part of the reason their systems run so well in our plant is because of the amount of time dedicated to design and development. I have also been impressed with the flexibility and support when timelines or scope-of-work change during projects. One of my favorite things about MCRI is that it feels like working with a friend instead of another vendor.
